Welcome to Blissling

At Blissling, a Mozaq Enterprises brand, we are dedicated to delivering an enjoyable, safe, and fair shopping experience to every customer. Our Buyers Policy outlines important guidelines and expectations to help you have a seamless and satisfying journey, from browsing to receiving your jewelry. Please review the following policy before making a purchase.

1. Placing an Order

  • Please ensure all product selections, sizes, and quantities are correct before submitting your order.
  • By placing an order, you agree to our Terms & Conditions, Privacy Policy, and Return & Refund Policy.
  • Orders may be placed online via our secure website, or by contacting customer support if you need assistance.

2. Payment Information

  • All payments must be submitted through our secure payment gateway.
  • We accept major credit/debit cards, UPI, and other options suitable for both domestic and international customers.
  • Your payment information is protected and never shared with third parties except as required to process your transaction.
  • Orders are processed once full payment has been confirmed.

3. Product Availability

  • We strive to keep our online inventory accurate and up to date.
  • All orders are subject to product availability. In rare instances, if an item is unavailable after you place your order, we will contact you to offer a full refund or suggest alternatives.

4. Order Confirmation & Updates

  • You will receive an order confirmation email after placing your order.
  • Order updates, tracking information, and shipping details will be sent to the email address provided at checkout.
  • Please double-check your contact information to ensure smooth communication.

5. Cancellations

  • Orders can only be cancelled before the processing and shipping stage begins.
  • If you need to cancel, please contact us immediately at help@blisslingstore.com.
  • Once an order is shipped, it cannot be cancelled and must go through our Return Policy if you wish to return it.

6. Shipping & Delivery

  • Shipping fees, options, and estimated timelines are displayed at checkout.
  • For more detailed information, see our Shipping Policy.
  • Please ensure your delivery address is correct; we are not responsible for delays or losses due to incorrect information.

7. Returns & Refunds

  • We want you to be happy with your purchase! Please review our Return & Refund Policy for clear guidelines on returns, eligibility, and refund processing.
  • Buyers are responsible for shipping return items unless the product is defective or there was an error on our part.

8. Product Care & Warranty

  • Please follow recommended care instructions to ensure the longevity and beauty of your jewelry.
  • Blissling products are checked for quality, but if you receive a defective item, notify us within 7 days to arrange a replacement or refund.
  • Regular wear and tear, or damage caused by improper care, are not covered under our policy.

9. Privacy & Security

  • Your personal data is collected and used strictly as per our Privacy Policy, ensuring a safe and confidential shopping experience.
  • We do not sell, rent, or share your personal information outside those required for order fulfillment.

10. Responsible Buying

  • By shopping with Blissling, you agree to use our website and services responsibly.
  • Please read product details, sizing guides, and policies thoroughly before completing your purchase.

11. Customer Support

  • If you need help before, during, or after your purchase, contact us at help@blisslingstore.com or use our contact form.
  • Our support team is here to answer all your questions and provide the assistance you deserve.

12. Policy Updates

  • We may update our Buyers Policy to reflect improvements in our service or changes in law. The latest version will always be available on this page.

Thank you for choosing Blissling. We appreciate your trust and look forward to delighting you with our jewelry and service. Happy shopping!