Your Privacy Matters

At Blissling, a brand of Mozaq Enterprises, we respect and value the trust you place in us. This Privacy Policy outlines how we collect, use, and protect your information when you shop with us—no matter where you are in the world. We are committed to maintaining the confidentiality, integrity, and security of your personal information at every step of your shopping journey.

1. Information We Collect

1.1. Personal Information
When you place an order or interact with our website, we collect:
• Your name
• Email address
• Shipping address
• Payment details

This information is necessary to process your orders, deliver products, and provide you with the best possible service. We only collect information that is relevant and required for your transactions and communication with us.

1.2. Usage Data
We also collect data like:
• IP address
• Browser type
• Pages you visit on our website

This data helps us understand how visitors use our website, allowing us to improve our site’s functionality and your overall experience. Usage data is collected through cookies and similar technologies, and is used in an aggregated, anonymous manner whenever possible.

1.3. Optional Information
You may also choose to provide us with additional information, such as product reviews, feedback, or responses to surveys. This information helps us enhance our products and services.

2. How We Use Your Information

2.1. To Process Orders
Your data is used to fulfill orders, ship products, and offer customer support. We use your contact and payment information to ensure your purchases are processed smoothly and delivered accurately.

2.2. To Improve Our Services
We study website interactions to enhance performance and user experience. Analyzing usage data allows us to identify trends, fix issues, and introduce new features that make shopping with Blissling even better.

2.3. To Communicate With You
We may send:
• Order updates
• Offers and promotions
• Newsletters (opt-out anytime)

We respect your communication preferences. You can unsubscribe from promotional emails at any time by following the instructions in the email or contacting us directly.

2.4. For Legal and Security Purposes
We may use your information to comply with legal obligations, resolve disputes, enforce our policies, and protect our rights and the safety of our customers.

3. Data Protection & Security

3.1. Security Standards
We use industry-standard security measures to safeguard your personal data. This includes encryption, secure servers, and regular security audits to protect your information from unauthorized access, disclosure, or misuse.

3.2. Limitations
While we do our best, no online system is completely secure. We encourage safe browsing practices, such as using strong passwords and keeping your devices updated, to further protect your information.

3.3. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we securely delete or anonymize it.

4. Sharing Your Information

4.1. No Unwanted Sharing
We never sell or rent your personal data. Your privacy is our priority, and we are committed to keeping your information confidential.

4.2. Trusted Partners Only
We may share your info with partners (shipping, payment, etc.) who follow strict confidentiality protocols. These partners are only given access to the information necessary to perform their services and are required to protect your data in accordance with our standards.

4.3. Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Blissling, our customers, or others.

5. Cookies

5.1. Website Functionality
Cookies help us:
• Remember your preferences
• Improve website performance

Cookies are small files stored on your device that help us recognize you and personalize your experience. Some cookies are essential for the website to function, while others help us analyze site usage and improve our services.

5.2. Managing Cookies
You can adjust cookie settings in your browser anytime. Most browsers allow you to refuse or delete cookies, but please note that some features of our website may not function properly if cookies are disabled.

6. Your Rights

You can:
• Access your data
• Update or correct information
• Request deletion of personal data

To do so, please contact us at help@blisslingstore.com. We will respond to your request in accordance with applicable laws and do our best to accommodate your preferences.